Your privacy matters deeply to us. This Privacy Policy explains what information Stake India collects, why we collect it, how we use it, and the strict measures we take to keep it safe.
1. Who controls your data
Stake is operated by Medium Rare N.V., a company registered and licensed in Curaçao (registration 145353). We act as the data controller for all personal information processed through Stake India.
2. Information we collect
- Account data: email, username, password (hashed), date of birth, chosen currency.
- KYC documents (only when required for withdrawals): government ID, proof of address, source-of-funds evidence.
- Transaction data: deposit/withdrawal amounts, payment method details, wallet addresses.
- Gameplay data: bets, wins, losses, bonuses claimed (used for responsible gaming and VIP calculation).
- Technical data: IP address, device type, browser, time zone, approximate location (state level).
3. How we use your information
- To create and secure your account
- To process deposits and withdrawals
- To verify age and identity (18+ requirement)
- To prevent fraud and money laundering
- To calculate bonuses and VIP rewards
- To provide customer support in English and Hindi
- To send promotional offers (you can opt out anytime)
4. Legal basis
We process data based on contract fulfilment (providing gaming services), legal obligations (AML/KYC), legitimate interests (fraud prevention, service improvement), and your consent (marketing communications).
5. Data security
All connections use TLS 1.3 encryption. Passwords are hashed with bcrypt. KYC documents are stored encrypted and deleted after the mandatory retention period. Two-factor authentication is available and strongly recommended.
6. Sharing of data
We share information only with:
- Payment providers (UPI gateways, blockchain networks)
- Licensed game studios for gameplay records
- Authorities when legally required We never sell or rent personal data to third parties.
7. Your rights
Indian residents may request access, correction, deletion, or restriction of their data by contacting support. Withdrawal of marketing consent is possible with one click inside your account settings.
8. Cookies
We use essential cookies for login and gameplay, analytical cookies (Google Analytics – anonymised) and marketing cookies (opt-in only).